1. Return Period

Customers may request a return within 30 days from the date the order is received. Return requests submitted after 30 days may not be accepted.

2. Return Requirements

To be eligible for a return:

1. The item must be unused and in its original condition.

2. The item must include original packaging, tags, and accessories.

3. Customers must provide order information and a reason for the return.

4. Items that are damaged, used, altered, or missing original components may not qualify for a refund.

3. Return Address

All approved returns must be shipped to:

1533 W 11th St B74, Upland, CA 91786

Customers must contact customer support and receive return approval before sending any item back.

4. Return Shipping Responsibility

Customers are responsible for return shipping costs when:

1. The customer changes their mind.

2. The product is no longer wanted.

3. The customer ordered the wrong item or selected incorrect information.

Freymin INC will cover return shipping costs when:

1. The item received is defective.

2. The item received is incorrect.

3. The order was damaged during delivery.

5. Refund Processing Time

Once the returned item is received and inspected, approved refunds will be processed within approximately 3 business days.

6. Refund Method

Refunds will be issued to the original payment method used for the purchase. Processing times may vary depending on the customer’s payment provider.

7. Damaged or Incorrect Items

Customers should contact us as soon as possible if they receive a damaged, defective, or incorrect product. We will review the issue and provide an appropriate solution.